2k25 Privacy Policy — Protection of Malaysian Users' Personal Information
This document explains how the 2k25 platform collects, uses, stores, and protects your personal information. Your privacy is our priority, and we are committed to ensuring your data is handled responsibly.
Effective date: 1 January 2026. This policy may be updated from time to time.
What Information Does Our Platform Collect?
When you register and use the 2k25 platform, we collect several categories of information to ensure our services run smoothly and securely. The information we collect includes:
- Account information: full name, email address, phone number, and identity details submitted during registration.
- Local payment information: details relating to deposit and withdrawal transactions in MYR (RM), including the bank name and account number registered for verification purposes.
- Device and browser information: device type, operating system, IP address, browser type, and other technical data collected automatically when you access the platform.
- Usage data: game history, pages visited, session duration, and interactions with platform features.
- Cookies: small files stored on your device to enhance your browsing experience and maintain your login session.
How Is Your Information Used?
Information collected by 2k25 is used solely for purposes related to platform management and service improvement for Malaysian users. The primary purposes are as follows:
Ensuring every account is legitimate and belongs to a verified user aged 18 and above.
Processing MYR deposits and withdrawals securely through local Malaysian bank payment channels.
Resolving enquiries, complaints, and technical support requests from 2k25 platform users.
Analysing usage patterns to improve features, performance, and the overall user experience.
How Does the Platform Use Cookies and Tracking?
The 2k25 platform uses cookies and similar tracking technologies to enhance your experience when accessing our website or mobile app. Cookies allow the platform to remember your preferences, maintain your login session, and understand how you interact with the platform.
2k25 uses several types of cookies:
- Session cookies: temporary cookies that are deleted once you close your browser, used to maintain an active session while you play.
- Persistent cookies: stored on your device for a set period to remember your settings and preferences on your next visit.
- Analytics cookies: used to collect anonymised statistical data on platform traffic and usage patterns for service improvement purposes.
You can manage or disable cookies through your browser settings. However, disabling certain cookies may affect the functionality of the 2k25 platform, such as your ability to stay logged in.
How Long Is Data Retained and How Is It Protected?
2k25 retains users' personal data for as long as necessary to fulfil the purpose for which it was collected, or as required by applicable law. Information for active accounts is kept for as long as the account remains active. Following account closure, certain data may be retained for a specified period to meet legal or audit obligations.
On the security front, 2k25 implements appropriate technical and organisational measures to protect your personal data from unauthorised access, loss, misuse, or disclosure. This includes industry-standard security protocols to safeguard data both in transit and at rest.
While we take all reasonable steps to protect your information, no system is entirely risk-free. Users are advised to play their part in keeping their accounts secure by using strong passwords and not sharing their login credentials.
Is Your Information Shared with Others?
2k25 does not sell, rent, or disclose users' personal information to third parties for marketing purposes without your consent. However, there are limited circumstances where information may be shared:
- Service providers: third parties that help us operate the platform, such as local Malaysian bank payment processors and technical service providers, subject to strict confidentiality agreements.
- Legal requirements: when required by the relevant authorities or a valid court order in Malaysia.
- Platform rights protection: in cases involving fraud, abuse, or threats to the security of the platform or other users.
In all of the above situations, 2k25 discloses only the minimum information necessary and always works to protect users' privacy interests.
What Are Your Rights as a User and How to Contact Us?
As a 2k25 platform user, you have certain rights regarding your personal data. These rights include:
You have the right to request a copy of the personal information we hold relating to your account.
You may request corrections to any inaccurate or incomplete information in your account records.
You may request the deletion of your personal data, subject to applicable legal requirements.
2k25 reserves the right to amend this Privacy Policy from time to time. Any material changes will be communicated via a notice on the platform. Continued use of the platform after any amendments constitutes acceptance of the updated policy.
If you have any questions about this Privacy Policy or wish to exercise your rights, please contact the 2k25 support team at: [email protected]. You may also refer to FAQ page us for more information.
Have More Questions About Your Privacy?
Our FAQ page covers a wide range of common questions about accounts and security. Or register now to start your 2k25 experience.